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Password Help

Posted: Mon Jun 27, 2016 8:32 am
by Vixen
Hello all!

First of all I would like to say a hearty hello - I've been thinking of rejoining Ultima Online for some time now I've not playing in many years. However it looks like this would be a great home for me to play casually as I don't have a great deal of time to play and your AFK macroing rules suit me perfectly.

I downloaded and installed everything quickly logged in a with a mock char name to check the place out the other day. Unfortunately I hadn't read the accounting rules and just banged in any old password (oops!).

I've e-mail the support address that's given with the only bits of relevant information I know. Is their anything else that I'm missing or is it a case of waiting until some poor staff member helps me out on what is a very basic & silly mistake (sorry!)

Hope you're all well,
Jay
Aka Vixen.

Re: Password Help

Posted: Mon Jun 27, 2016 1:23 pm
by dreamstalker
AFAIK wait for colibri to answer your email. May take him a bit but he gets to them as soon as he can

Re: Password Help

Posted: Tue Jun 28, 2016 8:24 am
by showxxl
I'm in a similar situation, what is the support address?

TY

Xia Lin

Re: Password Help

Posted: Tue Jun 28, 2016 8:30 am
by Vixen
ca@uoex.net

If you're not bothered about your account you can do what I have done. Since I had no progress, I used a free VPN to change my ip and make a new account. I then sent an e-mail requesting that my other account be deleted instead since you can only have one account per person. Best solution I could find as I was waiting 24 hours or so and still have not had a response.

Regards,
Vixen

Re: Password Help

Posted: Tue Jun 28, 2016 11:38 am
by showxxl
I've got a few months of work into my character. I'm happy to wait if I can get it resolved. Glad you got in,


Take care,

Xia Lin