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Re: can't log on?
Posted: Sun Aug 13, 2023 4:35 am
by PaPa
It's the End of the world as we know it....... and I feel fine.
Re: can't log on?
Posted: Sun Aug 13, 2023 4:58 am
by +Colibri
Hey, looks like the server lost power or for some reason just restarted, I'll check with the datacenter to see if it was on a larger scale, or if there's something faulty with the hardware. About a year ago, or was it 2 years, this server had repeated restarts, until we found that it's a faulty powersupply - it was changed then. But I hope it's just a random thing that happens every year or two and doesn't need a fix.
I'm just installing some updates, going to bring the server back up asap.
Re: OFFICIAL DOWNTIME THREAD
Posted: Sun Aug 13, 2023 5:35 am
by +Colibri
Server is now online.
Looks like there was a faulty motherboard, the technicians have already fixed it.
An issue has been detected with the motherboard.
We have replaced the motherboard, updated the firmware and updated the MAC addresses in our system.
The server is booted on disk and is on the login screen. Ping OK and services are up.
Re: OFFICIAL DOWNTIME THREAD
Posted: Sun Aug 13, 2023 6:01 am
by Praise
Thank you!
Re: OFFICIAL DOWNTIME THREAD
Posted: Sun Aug 13, 2023 10:04 am
by Luna
Yay thankies!
Re: OFFICIAL DOWNTIME THREAD
Posted: Sun Aug 13, 2023 11:56 am
by Cerrera
Ty,
Re: OFFICIAL DOWNTIME THREAD
Posted: Sun Aug 13, 2023 2:14 pm
by +Colibri
The server crashed again, so looks like this wasn't a random issue, or a motherboard issue. Last time this was happening, it was a faulty power supply, I'll let the technicians know. I don't know how long it will take before this is fixed, so we could be in for an unstable few days. I'm setting the server saves interval to 15 minutes so that when we go down again, there won't be much of a revert. If this can't be fixed in a few days, I'll temporarily relocate the server elsewhere for a while.
Re: OFFICIAL DOWNTIME THREAD
Posted: Sun Aug 13, 2023 5:30 pm
by vempa
Gotta love prod debugging eh?
GL
Re: OFFICIAL DOWNTIME THREAD
Posted: Sun Aug 27, 2023 10:43 am
by +Colibri
Just an official word on the downtime back in August 13th. The second crash that day was probably because of Windows Update... After we got online from the first crash, I started windows update, and it probably auto-restarted a few hours after that. Which is weird that a server edition also does that, but I've seen it before... (not completely by itself, but if you start the windows update, it restarts itself after a few hours). Server has been stable for 2 weeks now, so we can safely say we're back regular stability.
Shard Down?
Posted: Mon Sep 09, 2024 9:55 am
by Peach
cant get past login
Re: Shard Down?
Posted: Mon Sep 09, 2024 10:05 am
by Lach
Peach wrote: Mon Sep 09, 2024 9:55 am
cant get past login
+C is working lol
Re: Shard Down?
Posted: Mon Sep 09, 2024 10:58 am
by +Colibri
Yep we had a server restart, was planned to be a bit longer, but turned out to be even longer. Online now, there will probably be another restart later today.
Re: Shard Down?
Posted: Mon Sep 09, 2024 11:25 am
by Lach
+Colibri wrote: Mon Sep 09, 2024 10:58 am
Yep we had a server restart, was planned to be a bit longer, but turned out to be even longer. Online now, there will probably be another restart later today.
Keep it up and imma have to send you a bonus LOL
Re: Shard Down?
Posted: Mon Sep 09, 2024 3:19 pm
by MagicUser
Let him cook

.
+Colibri wrote: Mon Sep 09, 2024 10:58 am
Yep we had a server restart, was planned to be a bit longer, but turned out to be even longer. Online now, there will probably be another restart later today.
Re: Shard Down?
Posted: Mon Sep 09, 2024 3:38 pm
by Lach
MagicUser wrote: Mon Sep 09, 2024 3:19 pm
Let him cook

.
+Colibri wrote: Mon Sep 09, 2024 10:58 am
Yep we had a server restart, was planned to be a bit longer, but turned out to be even longer. Online now, there will probably be another restart later today.
