FIXED: CUmmunicating with Origin????

Reported bugs that were fixed or handled in some other way
Locked
Sephiroth
Passer by
Posts: 4
Joined: Wed Aug 16, 2006 2:50 pm
Location: Edmonton, Alberta, Canada
Contact:

FIXED: CUmmunicating with Origin????

Post by Sephiroth »

when i go to connect to the UO Shard to create an account i Get "Having some problems communicating with Origin. Please restart Ultima Online and try again" will someone please help me get past this point, Thank-You!
User avatar
+Colibri
Administrator
Posts: 3958
Joined: Sat Feb 25, 2006 4:08 pm
Location: static void Main

Post by +Colibri »

there are a few possible things:
- make sure that Encryption is OFF for the client with which you are connecting
- do you already have an account here? if there already exists an account with your IP on the record, you cannot add new ones.

if that doesnt work, post your client version (AOS, SE, ML?) and which program you are connecting thru - razor or uogateway , or none?

good luck
+Colibri, Administrator of UO Excelsior Shard

Don't know what the purpose of your life is? Well then make something up! ;)
(Old Colibrian proverb)
Sephiroth
Passer by
Posts: 4
Joined: Wed Aug 16, 2006 2:50 pm
Location: Edmonton, Alberta, Canada
Contact:

Post by Sephiroth »

Everything about the Encryption is Off. . .I've never had an account here. . .and im using both Razor and UOG. As for Client version its ML.
User avatar
+Colibri
Administrator
Posts: 3958
Joined: Sat Feb 25, 2006 4:08 pm
Location: static void Main

Post by +Colibri »

ok, open your Start menu, point to Run and paste the below code in. Then click OK. uogateway should add a fresh server with probably correct settings.

uog://CUSTOM|D9A609EEFE394C30964830F0E0F90F02|UO+Excelsior+Shard|shard.uoexcelsior.com|shard.uoexcelsior.com|2593|0||http://patch.uoexcelsior.com/patch-a-uog.rar||||||


or, try to do:
1. click start, click Run
2. enter "cmd" and click "ok"
3. in the command prompt, type:
ping shard.uoexcelsior.com
4. if you get "response timed out" there's problem right here...

have you played UO before? on other shards thru UOgateway?
+Colibri, Administrator of UO Excelsior Shard

Don't know what the purpose of your life is? Well then make something up! ;)
(Old Colibrian proverb)
Sephiroth
Passer by
Posts: 4
Joined: Wed Aug 16, 2006 2:50 pm
Location: Edmonton, Alberta, Canada
Contact:

Post by Sephiroth »

I did once, but not through UOG, as for Start>Run>cmd>ping shard.uoexcelsior.com "Request Timed Out"
User avatar
+Colibri
Administrator
Posts: 3958
Joined: Sat Feb 25, 2006 4:08 pm
Location: static void Main

Post by +Colibri »

hmm, theoretically it's possible that the shard was offline just as you did the ping. can you try again? make sure it's:

shard.uoexcelsior.com

or

194.249.53.33

if it still says "request timed out", that means the server is unaccessible to you, so you need to call your ISP and give them the above IP address (194.249.53.33) and ask them if they have blocked any international traffic (sometimes providers block trafic to certain countries if there are many ddos attacks from them, usually asian countries tho)
+Colibri, Administrator of UO Excelsior Shard

Don't know what the purpose of your life is? Well then make something up! ;)
(Old Colibrian proverb)
Sephiroth
Passer by
Posts: 4
Joined: Wed Aug 16, 2006 2:50 pm
Location: Edmonton, Alberta, Canada
Contact:

Post by Sephiroth »

Well im getting 430ms response times so im laggy abit but im connecting so i dont know what the problem is.
User avatar
+Colibri
Administrator
Posts: 3958
Joined: Sat Feb 25, 2006 4:08 pm
Location: static void Main

Post by +Colibri »

check your PM box, it's best if we talk thru MSN and try to find out while i can monitor incoming connections.
+Colibri, Administrator of UO Excelsior Shard

Don't know what the purpose of your life is? Well then make something up! ;)
(Old Colibrian proverb)
Locked