OFFICIAL DOWNTIME THREAD

Anything you find suspicious, things that crash your client, things that crash the server, anything that doesnt work as it should.
User avatar
Xavian
Legendary Scribe
Posts: 485
Joined: Sun Dec 25, 2011 4:09 pm

Re: OFFICIAL DOWNTIME THREAD

Post by Xavian »

Looks like maybe it has crashed again...
Nick
Legendary Scribe
Posts: 515
Joined: Fri Sep 24, 2010 12:40 pm
Location: PA native, liveing in NC right now Moveing to TX in march

Re: OFFICIAL DOWNTIME THREAD

Post by Nick »

yeah, I was just disconnected too and can't get back in... web chat is down too. Glad is it down and its not that I have finnally caught a Perma IPP ban. :lool: :lool:
User avatar
+Colibri
Administrator
Posts: 3958
Joined: Sat Feb 25, 2006 4:08 pm
Location: static void Main

Re: OFFICIAL DOWNTIME THREAD

Post by +Colibri »

Yep, the server has crashed - this is the 3rd such incident, so there's definitely something wrong on the hardware or rack level. I'll get it up asap, will keep you posted.
+Colibri, Administrator of UO Excelsior Shard

Don't know what the purpose of your life is? Well then make something up! ;)
(Old Colibrian proverb)
User avatar
+Colibri
Administrator
Posts: 3958
Joined: Sat Feb 25, 2006 4:08 pm
Location: static void Main

Re: OFFICIAL DOWNTIME THREAD

Post by +Colibri »

We are online! With a 4-minute revert (last save at :45, the crash was at :49).
Working with the server provider to look into the issue, doing some diagnostics myself.
+Colibri, Administrator of UO Excelsior Shard

Don't know what the purpose of your life is? Well then make something up! ;)
(Old Colibrian proverb)
Suthain
Passer by
Posts: 4
Joined: Fri Apr 09, 2021 7:58 am

Re: OFFICIAL DOWNTIME THREAD

Post by Suthain »

Thanks +C, hopefully you snuck in a nap, appreciate you taking care of all this @ 4am your time, no rest for the weary.

Suth
User avatar
+Colibri
Administrator
Posts: 3958
Joined: Sat Feb 25, 2006 4:08 pm
Location: static void Main

Re: OFFICIAL DOWNTIME THREAD

Post by +Colibri »

Looks like the server is offline, working on it...
+Colibri, Administrator of UO Excelsior Shard

Don't know what the purpose of your life is? Well then make something up! ;)
(Old Colibrian proverb)
culichi
Legendary Scribe
Posts: 577
Joined: Fri Aug 22, 2014 9:04 pm

Re: OFFICIAL DOWNTIME THREAD

Post by culichi »

is the server down?
gilga
Apprentice Scribe
Posts: 19
Joined: Tue Feb 16, 2021 3:38 pm

Re: OFFICIAL DOWNTIME THREAD

Post by gilga »

seems to be
GreenBar
Grandmaster Scribe
Posts: 92
Joined: Sat Sep 28, 2013 4:05 pm

Re: OFFICIAL DOWNTIME THREAD

Post by GreenBar »

+Colibri wrote:Looks like the server is offline, working on it...
+1
User avatar
+Colibri
Administrator
Posts: 3958
Joined: Sat Feb 25, 2006 4:08 pm
Location: static void Main

Re: OFFICIAL DOWNTIME THREAD

Post by +Colibri »

Looks like the problem persists, so i'm taking advantage of this downtime to diagnose the server further. I could put it online right away, but it could crash in hours, or day (or more than a week as it just did), but while we're already offline, let's give it a bit longer - going to be working on it for another hour.
+Colibri, Administrator of UO Excelsior Shard

Don't know what the purpose of your life is? Well then make something up! ;)
(Old Colibrian proverb)
GreenBar
Grandmaster Scribe
Posts: 92
Joined: Sat Sep 28, 2013 4:05 pm

Re: OFFICIAL DOWNTIME THREAD

Post by GreenBar »

#5 to log in!
User avatar
+Colibri
Administrator
Posts: 3958
Joined: Sat Feb 25, 2006 4:08 pm
Location: static void Main

Re: OFFICIAL DOWNTIME THREAD

Post by +Colibri »

Ok we're back online, there was a 55 minute revert. We're now on a 15-minute world save interval until this is cleared up, i'll dig into this issue in the following days.
+Colibri, Administrator of UO Excelsior Shard

Don't know what the purpose of your life is? Well then make something up! ;)
(Old Colibrian proverb)
User avatar
Xavian
Legendary Scribe
Posts: 485
Joined: Sun Dec 25, 2011 4:09 pm

Re: OFFICIAL DOWNTIME THREAD

Post by Xavian »

Seems like a lot of stability issues and reverts lately. Should we expect this to continue? Or will there be some return to a reliable state soon?
sarmatian
Grandmaster Scribe
Posts: 88
Joined: Fri May 29, 2020 10:55 am

Re: OFFICIAL DOWNTIME THREAD

Post by sarmatian »

+Colibri wrote: i'll dig into this issue in the following days.
Thank you for checking it in the middle of the night ...
I am wondering, if this is not side effect of "new server" migration... can it be some faulty memory ... which is allocated just when server becomes more busy or runs longer without restart ...?
Xeon platform can have nice memory diagnostics , ECC and all that jazz ... but it may be not configured or not monitored ..
purplefantum
Passer by
Posts: 1
Joined: Sun Aug 22, 2021 5:09 pm

What happened?

Post by purplefantum »

I just got an afk check while I was training my chivalry. I answered correctly, got a "thank you for being here." And then I got disconnected and can't login... did I just get banned? If so, why?
Post Reply